Training · Guide 33 of 37
Take training and acknowledge updates
Complete published lessons, pass quizzes, and confirm company announcements under your own account.
Before you start
- Be a member of the workspace where the module is published.
- Sign in under your own account so progress is attributed to you.
Step-by-step walkthrough
Step 1
Open the published module
Select Training & updates and choose the course’s Start control. For a company update, open the announcement. Members see published material, not admin drafts.
Step 2
Read the lesson and watch its video
Work through the full lesson body and any embedded video. Course lessons are separate; checking an ordinary SOP’s steps is not the same as completing a training lesson.
Step 3
Complete quizzes and lessons
Answer the quiz questions and submit the quiz when present. Quizzes require 70% to pass. Review incorrect answers and retry as offered before moving to the next lesson.
Step 4
Confirm the final status
Use the completion or acknowledgment action shown for the module. Return to the list and check Completed for courses or Read for updates. Your progress belongs to your account and the specific module.
Practical example
A policy change acknowledgment
Read the new leave policy, check its effective date and confirm you have read it. Ask HR about unclear conditions rather than acknowledging material you do not understand.
Common issues and fixes
- The module is not listed
- Ask an admin whether it is published in your workspace. Access to another workspace does not reveal this workspace’s training.
- My course is not completed after a quiz
- Check all lessons and required quiz results. Passing one quiz is not necessarily completion of the whole course.
What success looks like
Your own course completion or update acknowledgment is recorded for the published module.
Still need help? Contact Cloopp support
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